Refund Policy

Last Revised: JAN 18TH 2020

ADME Refund Policy

ADME will refund the entire amount less the transaction cost of your purchase to your balance.

There must be clear reasons for refund. Please leave a comment for the reason with which you claim a refund and it shall be reviewed by our team for validity and authenticity. Refunds will be done manually upon reviewing the reason. Upon approval, you shall receive communication on the refund. Communication will be done manually from the support email to the client registered email on ADME Essays. Among the reasons allowed for refund are as follows, some of which, may change from time to time:

Note: Refund is not applicable in a situation whereby the customer has already submitted work to his/her school for marking.

For an extremely poor quality work from a writer, we encourage the customer to engage with the support to find them a better available writer as they vary in terms of levels/ratings/reviews.

Writers are rated/reviewed by customers who purchase their services. If an order is cancelled (for any reason), the funds paid will be returned to the customer’s ADME balance. Customers can request a cancellation if an order is late. A customer’s requested cancellation can have a negative impact on a writer’s business.

Admin: If writers and customers don't agree to mutual cancellation, then contacting ADME support is the next step.

Cancellations. ADME encourages all USERS; sellers and buyers (customers and writers) to mutually resolve disputes within an order and avoid cancellations.