Privacy Policy

Last Revised: JAN 18TH 2020

General Policy Guidelines

Kindly go through this privacy policy carefully to understand how we use your personal information. By using our site, you agree to this Policy. This Policy may change from time to time; any changes we make to this Policy will be posted on this Site, we may also take any other steps, to the extent required by applicable law, including notifying you and/or seeking your explicit consent to material changes. Changes to this Policy are effective as of the stated "Last Revised" date. Other than where we have sought such explicit consent from you, your continued use of the Site after we make changes will constitute acceptance of, and agreement to be bound by, those changes, so please check the Policy periodically for any updates or changes.

At ADME we care about your privacy. We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent. We do not disclose it to others except as disclosed in this Policy or required to provide you with the services of the site; meaning - to allow you to buy, sell, share the information you want to share on the Site; to contribute on the forum; pay for products/services; post reviews and so on; or where we have a legal obligation to do so.

We collect information that you provide us or voluntarily share with other users, and also some general technical information that is automatically gathered by our systems, such as IP address, browser information and cookies to enable you to have a better user experience and a more personalized browsing experience. We will not share information that you provide us in the process of the registration - including your contact information - except as described in this Policy. Information that you choose to publish on the Site (photos, videos, text, music, reviews, deliveries) - is no longer private, just like any information you publish online.

Technical information that is gathered by our systems, or third party systems, automatically may be used for Site operation, optimization, analytics, content promotion and enhancement of user experience. In accordance with applicable local law, we may use your information to contact you - to provide notices related to your activities, or offer you promotions and general updates, but we will not let any other person, including sellers and buyers, contact you, other than through your user profile on the Site. Your personal information may be stored in systems based around the world, and may be processed by third party service providers acting on our behalf. These providers may be based in countries that do not provide an equivalent level of protection for privacy as that enjoyed in the country in which you live. In that case, we will provide for adequate safeguards to protect your personal information. You can exercise your rights over your personal information, by contacting our support.

Personal Details

We may ask you to provide additional information to us, such as, your profile details, physical address, telephone number or other contact details, financial information (such as payment method), details about your services, purchases, education, profession and expertise, and additional authentication information (such as your government issued ID, passport, or driving license), as permitted by applicable laws and as detailed in our writers/customer ends.

Additionally, in order to improve your online experience at ADME, once you register, your username and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published portfolio, services information, ratings, and additional information you may choose to add to your profile. You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site.

Where relevant under applicable laws, all processing of your personal information will be justified. In the majority of cases, processing will be justified on the basis that:

Use of your Information

ADME will use your details to provide you with quality service and security, to operate the Site and to perform our obligations to you. For example, we use the information collected from you to verify your identity. We also use this information to establish and set up your account, verify or re-issue a password, log your activity, enable your communications with other members, provide customer support and contact you from time to time. The information helps us develop and improve our services to you and customize and personalize your experience (including by making service suggestions, ranking search results, etc.).

We use your information to ensure marketplace integrity, prevent fraud and maintain a safe and secure marketplace. For example, we use your information to track and prevent fraudulent activities and other inappropriate activities and, monitor content integrity, conduct security investigations and risk assessments, verify or authenticate information provided by you, enforce our privacy policy and terms of operation, and comply with applicable laws. We conduct certain behavioral analytics to achieve the above objectives and in limited cases, if we detect activity that we think poses a risk to the ADME marketplace, other users, our community, or third parties, automated processes may restrict or limit your ability to use ADME. If you would like to challenge any such decision, please contact our support. We also use your information to maintain appropriate business records, to comply with lawful requests by public authorities and to comply with applicable laws and regulations or as otherwise required by law. We will ask for your consent before using information for a purpose other than those set out in this Policy.

We use your personal information to send you direct marketing communications about our products, services or promotions from ADME that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements. In most cases our processing of your personal information for marketing purposes is based on our legitimate interest, although some cases (such as where required by law) will be based on your consent. You have a right to prevent direct marketing of any form at any time.

We apply a general rule of keeping personal information only for as long as is required to fulfil the purpose for which it was collected. However, in some circumstances we may retain your personal information for longer periods of time. We may retain your information for the following purposes:

User Age Limit

No one under age 13 should provide any personal information to or on the Site. We do not knowingly collect personal information from children under 13. Parents and guardians should at all times supervise their children's activities. If we learn we have collected or received personal information from a child under 13, we will delete that personal information.

Protecting User Personal Information with Third Parties

ADME do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We combine your personal information with information we collect automatically or obtain from other companies and use it to improve and personalize our services, content and advertising and/or to prevent fraud. We provide your personal details to third parties, only in order to operate the Site, provide our services to you, fulfil obligations imposed on us by applicable laws and regulations, and prevent fraud and illegal activities.

We share your information with service providers that provide us with services for the purpose of operating the Site, opening and operating your account as well as providing ancillary services (example - payment vendors, CRM systems, forum hosting, community management services, IT SaaS services, mailing systems or technical consultants). Our contracts with these service providers do not permit use of your information for their own (marketing) purposes. Consistent with applicable legal requirements, we take commercially reasonable steps to require third parties to adequately safeguard your personal information and only process it in accordance with our instructions.

We will share your information to law enforcement agencies, public authorities or other organizations in order to respond to a subpoena or court order, judicial process or to regulatory authorities, if we believe we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when we believe it necessary or appropriate to disclose personal information to law enforcement authorities, such as to investigate actual or suspected fraud or violations of law, breaches of security, or breaches of this Policy; to respond to claims against us; and to protect the rights, property, or personal safety of ADME, our customers, or the public. We share your information with payment processors, fraud detection agencies and similar third parties for the purpose of securing the site and protecting it against fraud, unauthorized transactions (such as money laundering), claims or other liabilities;

We share your information to help facilitate interactions between Users. For example if you are a customer, we may share certain limited information about you (such as the fact it is your first purchase on ADME) with a writer to ensure the services you receive from the writer will fit your needs; such sharing of information is limited in scope, will not include personal identifying information and is only intended to improve the services provided by the writer and your user experience.

Your personal information will also be disclosed if we go through a business transition such as a merger, sale, transfer of all or a portion of ADME’s assets, acquisition, bankruptcy or similar event. In the event that we sell any business or assets, we will disclose your data to the prospective buyer. If we or substantially all of our assets are acquired by a third party, information held by us about our users will be one of the transferred assets.